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Frequently Asked Questions: Answers to Your Bridal Queries

Shopping for your dream wedding dress can be a stressful time for a lot of brides (trust me... I think I tried on close to 100 dresses before I decided!) Shopping for a wedding dress on a budget adds a whole new level of stress, especially when looking to purchase online. It’s important that you feel fully informed and confident when making a purchase from Here Comes The Bride On A Budget or any other online bridal shop. That’s why I have compiled a list of frequently asked questions to help you find your dream dress! Browse through the information below, and if you have a question that isn’t included here, feel free to reach out. 

Wedding

Do you allow returns? 

It is important to note that the majority of wedding gowns require altering or tailoring for a flawless fit. It is recommended to order your size according to your measurements or size up (no more than one size for optimal tailoring results). 

Very few bridal resale shops allow returns due to dresses typically being sold "as is". Having experienced dress regret myself, and knowing how important it is to love your wedding dress, I want to do all I can to make sure you have the dress you love so here is my return policy:

1. We offer a 4 day return service on all products unless otherwise noted in the return and refund section of the specific product. Returns must be postmarked within 4 days of confirmed shipping carrier delivery date or purchase date for in person purchases. 

2. Returns must be pre-authorized by emailing herecomesthebrideonabudget@gmail.com

3. Buyer is responsible for all return shipping fees. Because of a variety of factors, this may be a different amount than what you paid when the dress was originally shipped to you. All returns must include insurance when shipped. 

4. Flaws or damage to products occurring after shipping are the responsibilty of the buyer, and a full refund may not be issued if product is not returned in original condition. 

5. To qualify for a full refund, items must be unworn (besides trying on) and in original condition. Paypal and other online platform fees may not be refunded and is the responsibility of the buyer. Initial shipping when item was shipped to you is not eligible to be refunded. Refunds will be processed within 7 days of receipt of return dress. Note, your financial institution or may take longer to process and you must contact them for any questions or issues that cannot be resolved by Here Comes The Bride On A Budget. View Full Return and Refund Policy Here

 

***Note- Our business goal is to help brides on a budget and research is done to ensure all dresses are priced below current resale value whenever possible. It may be a better option for you to resell the dress on your own.  I am happy to share the pricing I have found on other sites to give you an idea of what you could competitively list it for. 

 

Wedding Decorations

What happens if I have dress regret after the return window has passed? 

Wedding dress consignment services with Here Comes The Bride On A Budget may be an option (see consignments in FAQ's). There are also multiple ways to sell your wedding dress online- Marketplace, Poshmark, Stillwhite, Preownedweddingdresses.com, Queenly, Mercari, Ebay, and Facebook dress resale pages. 

Tips to avoid dress regret-

-Try on different styles in person so you know what looks good on you and what you want.

-It’s always better to get a bigger size and have altered down to fit. Most dresses can be easily altered down 2 or more sizes or up 1 size, but it’s always a good idea to show pictures to a local seamstress to get a quote on alterations before purchasing. Get multiple quotes to get the best deal. I am happy to send more pictures, video, or even FaceTime with you and your seamstress if that helps

-Once you find your dress, STOP LOOKING! You will constantly second guess yourself! You chose your dress for a reason and you will look beautiful on your wedding day! A reception dress is always an option as well! I did the same thing with a ballgown for my ceremony and a fitted dress for the reception. I have plenty of options at great prices for you to get two, or even three! :) 

Wedding Dress

Do you offer Consignment Services? 

Currently we are not taking additional dresses on consignment. Check back next month for consignment opportunities! 

 

Consignment Guidelines:

  • We only accept wedding dress consignments. Wedding dress must be a model within 5 years old, clean, and in good condition to be able to resell. (minor flaws can be discussed prior to consignment)

  • Your dress must be in our possession so that condition can be verified to list for sale. 

  •  You will be responsible for the shipping cost of the dress to Here Comes The Bride On A Budget, of which 50% will be refunded to you if/when your dress sells.

  • Resale pricing can be set by you (we are happy to make suggestions based on current market value research.) but because the business is all about helping out fellow brides on a budget, all consignment dresses must be priced at $750 or below.

  •  You will be notified within 72 hours if/when your dress sells.

  • You will receive 85% of the set sale amount of the dress, and 15% will be retained by Here Comes The Bride On A Budget (this goes towards paying for online advertisements and promotion of your dress to be sold). Payment for sold dresses will be processed within 7 business days to your paypal account or mailed to you in the form of a cashiers check  upon your request. 

  • You may list your dress on other resale pages, but you would be responsible for the shipping costs if the dress must be shipped back to you.

  • You may request return of your dress at any time by emailing Herecomesthebrideonabudget@gmail.com and completing a return authorization request, and you are responsible for any shipping costs to have the dress returned to your possession. Return shipping requests for consigned dresses will be processed within 3-5 business days. 

What are the shipping fees?

A standard shipping fee of $25 or $30 will apply to each dress shipment based off of size and weight of package. Because shipping costs are based off of weight and box measurements, larger ballgowns and heavier dresses will generally have the Premium Dress shipping fee of $30 applied. Most accessories, unless otherwise noted in the shipping section qualify for free shipping. Rush orders are available at additional shipping charges paid by the buyer by contacting Here Comes The Bride On A Budget through Facebook Messenger within 24 hours of online purchase. 

When will I receive my dress?  

Orders are typically processed once payment has cleared and shipped within 24-48 hours. Orders cannot be modified or cancelled after the order is shipped. If you have questions or concerns about your order please refer to the Return and Refund Policy or contact Here Comes The Bride On A Budget through email or Facebook messenger (for fastest response). Orders will be shipped via UPS or USPS and you can expect to receive your dress within 3-9 business days. 

Can you do custom orders?

All dresses on Available on Here Comes the Bride On A Budget are pre-owned or Sample sizes so we do not offer the option of custom orders. If you do not see the size or style you are looking for though, please do not hesitate to reach out via Facebook messenger or email as there may be inventory not yet listed on the website. 

Will I need to have my dress cleaned, altered or repaired? 

It is important to note that the majority of wedding gowns require altering or tailoring for a flawless fit. It is recommended to order your size according to your measurements or size up (no more than one size for optimal tailoring results). Always consult with an alterations specialist for alterations related questions. 

Although every dress that you purchase from Here Comes The Bride On A Budget will be cleaned prior to being shipped to you, keep in mind that most dresses available are pre-owned and may have stains that were not able to be removed with cleaning. (will be called out with pictures in product listing when noticeable during normal wedding wear) All dresses and accessories are sold "as is" and I do my best to show pictures and describe any pre-existing flaws in each product description. Please do not hesitate to reach out via Facebook messenger or email regarding the condition of any dress prior to purchase. Each dress will have measurements listed in the description and sizing information or reference to designer bridal sizing chart. It is always recommended to have your own measurements when ordering your wedding dress online as bridal sizes tend to run about two sizes smaller than "street" sizes and can also vary by designer. I am happy to send up to 3 additional pictures and/or video and you are welcome to schedule a virtual consultation to better see the dresses or invite an alterations specialist for consultation. (see Services page of website)

Do you offer layaway or payment plans? 

Here Comes The Bride On A Budget currently offers the option of Afterpay and Paypal pay in 4 for qualifying customers (you must go through the required application and approval process- we do not make the final decision on checkout payment plans) If you wish to discuss alternate payment plans or putting down a deposit to hold a dress, please reach out via Facebook messenger or email to discuss possible options. 

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